Important information about inquiries

How to order

Once you have decided to order your custom-designed cycling wear from Decca, the production process can start:
First of all, we look into the design of the cycling clothes. You will need to provide us with all the required logos (if possible in EPS). If you should have ideas with regards to the design, you are welcome to present them to us. However, we are capable and more than happy to advise you with regards to the positioning of the logos - you just need to let us know about the levels of importance of the sponsors.
Exact colour specifications are also extremely important when deciding on a certain design, so please always provide us with the exact information.
Our in-house designer will be working towards finding the right design for you. Once we have received your explicit approval, we will go ahead with the production.
Once we’ve received from you all the necessary information (colours, design, sizes, etc.), we will start the manufacturing process. You will receive from us an order confirmation specifying the sizes, quantities, prices, delivery date, order number, account number, etc. You have the opportunity of getting back to us about these specifics for another 8 days. After the eight-day period the order confirmation will be binding. Please always mention the order number when contacting us about your order.

When your order is ready, we will contact you by phone or e-mail. If this is your first order, please take into account a delivery period of 6 weeks. For any order that exceeds € 1.000 (net amount on the invoice), shipment abroad is free of charge.